Customer Service Associate

3 weeks ago


Pittsburgh, Pennsylvania, United States Golden Corral Full time
Job Summary:

We are seeking a highly skilled Customer Service Associate - Dining Experience Specialist to join our team at Golden Corral.

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have excellent communication skills.

About the Role:

The Customer Service Associate - Dining Experience Specialist will be responsible for ensuring that guests receive a warm and inviting welcome, making them feel valued and appreciated.

Key responsibilities include:

  • Greeting guests with a smile and offering assistance whenever needed
  • Processing To-Go orders accurately and efficiently
  • Handling phone calls with a friendly tone and professionalism
  • Processing payments correctly and handling cash transactions
  • Following just-in-time delivery protocols to ensure seamless service
  • Staying up-to-date on daily buffet offerings and menu items

Maintaining a clean and organized workspace, including the host/cashier station and surrounding areas, is also a critical aspect of this role.

The successful candidate will be able to work effectively in a fast-paced environment, handle multiple tasks simultaneously, and provide excellent customer service in a positive and professional manner.

What We Offer:

We offer a competitive estimated salary range of $12.50 - $15.00 per hour, based on experience and location.

As a Customer Service Associate - Dining Experience Specialist, you will have the opportunity to grow and develop your skills in a dynamic and supportive team environment.

Requirements:

To be considered for this role, you must have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy when handling cash transactions
  • Ability to lift up to 25 pounds and stand for long periods
Why Work with Us:

At Golden Corral, we value our employees and offer a positive and inclusive work environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to protected characteristics.



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