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Customer Service Representative

2 months ago

Spokane, Washington, United States Unifi Full time

**Job Summary**

Unifi is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring a positive experience for all interactions.

**Key Responsibilities**

  • Assist customers with their inquiries and concerns in a friendly and efficient manner.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Utilize computer software to track and manage customer interactions.
  • Provide accurate and up-to-date information to customers regarding their accounts and services.
  • Perform other related duties as assigned within the scope of the position.

**Requirements**

  • High school diploma or equivalent required.
  • Valid driver's license required.
  • Ability to pass a pre-employment drug screen and background check.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.

**What We Offer**

Unifi is committed to providing a competitive compensation package, including a full benefit plan and opportunities for career advancement. We are an equal opportunity employer and welcome applications from diverse candidates.