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Customer Service Manager Trainee
2 months ago
Hannaford Supermarkets is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager Trainee. As a key member of our store operations team, you will be responsible for providing exceptional customer service, managing retail operations, and ensuring a positive shopping experience for our customers.
Key Responsibilities:- Manage retail operations, including department management, inventory control, and customer service.
- Build and maintain strong relationships with customers, associates, and vendors.
- Ensure store appearance, security, safety, and food safety standards are consistently met.
- Supervise and train department associates to meet performance standards.
- Manage departmental financial objectives, including sales, payroll, and inventory control.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the management team to achieve store goals and objectives.
- High school diploma or equivalent required; college degree or equivalent preferred.
- Minimum 1-2 years of retail management experience, preferably in a grocery store environment.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong knowledge of retail operations, customer service, and inventory control.
- Ability to lift up to 20 lbs. regularly and push/pull up to 40 lbs. occasionally.
- Competitive hourly rate: $27.25
- Opportunities for career growth and professional development.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Employee discounts on Hannaford products and services.
Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.
