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Service Order Management Specialist

2 months ago

Honolulu, Hawaii, United States Island Palm Communities Full time
Service Order Management Specialist Job Overview

The Service Order Management Specialist plays a crucial role in maintaining the precision of service requests, employee attendance records, and inventory distribution for operational tasks.

Primary Duties:

  • Overseeing the scheduling and coordination of service requests, including follow-up tasks and parts installation.
  • Ensuring data integrity for accurate coding and categorization of operational tasks.
  • Addressing challenges and generating reports for management to facilitate informed decision-making.
  • Monitoring subcontracted services and ensuring adherence to quality standards.
  • Providing support in maintenance management roles as necessary.

Qualifications:

  • High School diploma or GED is mandatory; a Bachelor's degree is preferred.
  • 1 - 3 years of pertinent work experience is required.
  • Proficiency in Microsoft Office Suite and other online tools is essential.
  • Excellent communication and customer service abilities are necessary.

Employee Benefits:

  • Comprehensive time-off policies, a 401(k) plan with company matching, and Medical, Dental, & Vision insurance options.
  • Wellness initiatives, Tuition Reimbursement, and an Employee Assistance Program.
  • Financial assistance program for unforeseen financial challenges.

About Island Palm Communities:

Island Palm Communities, part of WinnCompanies, is committed to fostering teamwork, innovation, and respect. We provide avenues for professional development, competitive compensation, and a fulfilling work atmosphere where employees are appreciated for their commitment and effort. With a presence in various states, we are a frontrunner in property management and development.