Fitness Center Representative

7 days ago


York, Pennsylvania, United States Crunch Fitness Full time
Job Title: Member Services Representative

Crunch Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless membership experience, and promoting a positive and welcoming atmosphere within our fitness centers.

Key Responsibilities:
  • Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Process membership sales, renewals, and cancellations, ensuring accurate and efficient transactions.
  • Manage membership check-in and check-out processes, ensuring compliance with company procedures.
  • Facilitate communication of special events, promotions, and services to members and guests.
  • Maintain a clean and organized work area, adhering to health and safety standards.
  • Assist with opening and closing duties, ensuring the fitness center is prepared for members and guests.
Requirements:
  • Fluent English language skills.
  • Proficient reading and writing skills.
  • Basic computer skills and familiarity with club software.
  • Strong customer service skills and ability to work in a fast-paced environment.
What We Offer:

As a Member Services Representative at Crunch Fitness, you will enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are passionate about health and fitness, enjoy working with people, and are looking for a challenging and rewarding role, we encourage you to apply.



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