Dock and Door Road Technician

4 weeks ago

Houston, Texas, United States Doggett Full time
Job Summary

The Dock and Door Road Technician is responsible for ensuring the optimal functionality of loading dock equipment and commercial doors. This includes inspecting, installing, and maintaining equipment, as well as troubleshooting and repairing issues to enhance efficiency in logistics and warehouse operations.

Key Responsibilities
  • Provide troubleshooting, diagnose, and repair loading dock and doors.
  • Enhance efficiency in logistics and warehouse operations.
  • Uphold a commitment to quality workmanship and customer satisfaction.
  • Provide after-sale support to ensure timely resolution to customer issues.
  • Diagnose hydraulic and electrical issues affecting the performance of the machine control system.
  • Properly install and update equipment, check cables and connections to the hardware.
  • Provide technical guidance, pre-sale application analysis, product specification and customer demonstrations for Trimble products.
  • Diagnose and repair equipment, to include liquid propane, gas, and diesel engines, electric motors, transmissions, drive axles, differentials, hydraulic systems, brake systems, steering systems, electrical systems, lifting systems, etc.
  • Perform routine and operational maintenance to ensure that equipment continues to run according to manufacturer's specifications.
  • Properly block, chock and chain equipment, and disassemble equipment as needed to facilitate major component removal and repair.
  • Complete basic and advanced technical training as assigned.
  • Maintain parts and supplies needed for job completion.
  • Maintain work area cleanliness and ensure shop remains a safe working environment.
  • Maintain a culture of safety & participate in all safety meetings.
  • Maintain warehouse, industrial and/or commercial doors; loading docks; levelers; and other related warehouse equipment.
Requirements
  • High school graduate or equivalent and Associate's degree from a technical college.
  • Will consider equivalent work experience in lieu of educational requirements.
  • Minimum of 3 years' experience working with heavy machinery.
  • Knowledge of Machine Control and Guidance operation.
  • Basic knowledge of electrical, hydraulic, power train and engine components.
  • Be able to demonstrate technical, mechanical and troubleshooting abilities to define and perform maintenance and repairs of construction equipment.
  • Understanding of construction machinery and its application by our customers.
  • Dedication to providing exceptional customer service.
  • Professional communication skills and basic computer skills.
  • Valid Texas driver's license and clean driving record.
  • Must own proper tools to perform required repairs.
Work Environment

The Dock and Door Road Technician will regularly work indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places.

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