Customer Service Team Lead
5 days ago
Floor & Decor Service Manager Job Description:
Key Responsibilities:
- Direct and guide Customer Service Associates to deliver exceptional customer service.
- Ensure thorough understanding and adherence to customer service standard operating procedures.
- Process customer transactions at checkout, including refunds and exchanges.
About Floor & Decor:
We're a leading home decor and flooring retailer dedicated to providing an unparalleled customer experience. As a Customer Service Team Lead, you'll play a vital role in shaping this experience.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive compensation package.
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