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Sales Associate

2 months ago

Auburn Hills, Michigan, United States Columbia MD Full time

About Columbia MD

Columbia MD is a leading outdoor apparel and footwear company that has been perfecting the art of enjoying the outdoors since 1938. Our mission is to empower people to experience the outdoors to the fullest while protecting the planet.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining store standards, and contributing to store profitability.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
    • Engage with consumers to understand their needs and preferences, and make suggestions on suitable options.
  • Store Standards
    • Maintain store standards for visual merchandising, cleanliness, and safety.
    • Retrieve merchandise from sales floor, stock room, or other inventory locations.
  • Cash Handling
    • Perform all required cash register transactions efficiently and accurately.
  • Inventory Management
    • Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Requirements

  • Education
    • No specific education required (High School Diploma or GED preferred).
  • Experience
    • 2 (or less) years of experience in a sales or customer service role.
  • Skill
    • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.

Working Conditions

  • Frequently in a more active environment that can be physical or strenuous in nature.
  • Occasionally requires the ability to work in place.
  • Ability to clearly communicate with others.
  • Availability to work a flexible retail schedule.

Equal Opportunity Employer

Columbia MD is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.