Sales and Marketing Director

3 weeks ago

Nashville, Tennessee, United States HCAOA Full time
Sales and Marketing Manager Job Description

The Sales and Marketing Manager is a key role at Right At Home Nashville, responsible for promoting sales and creating a positive identity for the company through promotional material and personal visits.

Key Responsibilities:
  • Develop and implement sales strategies to increase care hours and market share.
  • Manage and maintain a profitable referral source pipeline.
  • Communicate effectively with team members and referral sources.
  • Generate new solutions to problems and suggest innovative improvements to current processes.
  • Create promotional material as needed.
  • Investigate the competitive landscape and identify opportunities to gain market share.
  • Pre-plan weekly sales activities.
  • Categorize referral sources by profitability.
  • Maintain up-to-date competitive files, charges, and pay rates.
  • Maintain all sales activity in the Customer Relationship Manager database.
  • Maximize efficiency and cost-effectiveness in daily activities.
  • Tune in to the opinions, feelings, and needs of people.
  • Understand the impact of one's behavior on others and be patient and empathetic.
  • Let others speak and actively listen to address specific needs.
  • Build and maintain trusting relationships with all stakeholders.
  • Build a referral pipeline by nurturing genuine relationships.
  • Exhibit friendliness, sense of humor, genuineness, and a caring nature.
  • Even when frustrated, treat people with respect.
  • Be energized by developing and meeting annual sales goals.
  • Establish new sales opportunities.
  • Passionately strive to achieve positive results.
  • Convey a strong need to win.
  • Have a reputation for not giving up.
  • Continuously ask for the business.
  • Leverage the competitive environment to gain market share.
  • Presents ideas and data that outline new service opportunities and sales potential.
  • Represent the agency in the community.
  • Exhibit dynamism, enthusiasm, charisma, excitement, and a positive 'can do' attitude.
  • Participate in educational opportunities in healthcare.
  • Coordinate sales activity with all office staff to ensure appropriate follow-up.
  • Be highly knowledgeable in the agency service lines, service fees, and client base.
  • Propose services and institute contractual agreements with clients.
Requirements:
  • High school graduate or equivalent with two years of business experience.
  • Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.
  • Knowledge of common medical terminology.
  • Able to work independently, demonstrating sound judgment.
  • Read, write, speak, and understand English as needed for the job.
  • Be available as required for on-call duty outside of normal office hours.
Working Conditions:

Professional office environment and in-home settings with regular sitting and considerable walking or standing requirements.

Benefits:

  • Competitive Pay
  • Company Car
  • Bonus Program
  • Health/Dental/Life Insurance
  • Paid Time Off
  • Advancement Opportunity

Right at Home's mission is to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined, and are focused on improving the quality of life for others.

We promise to help you become the best you can be. We will equip you as a professional by providing best-in-class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above-and-beyond efforts, and reward you with competitive pay.

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