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Host - Colonial Heritage Club

1 month ago

Williamsburg, Virginia, United States Colonial Heritage Club Full time

Join Colonial Heritage Club as a Host and be the face of our dining venue. As a key member of our team, you will be responsible for providing exceptional service to our members and guests. Your role will involve greeting guests upon arrival, assisting with seating, and maintaining a clean and organized environment. You will also be responsible for anticipating guests' needs, responding promptly, and acknowledging all guests with a friendly smile. Additionally, you will be familiar with the Club services and features, as well as local attractions and activities, to respond to guest inquiries accurately. If you have a polite and friendly attitude, enjoy talking to people, and thrive in a fast-paced workplace, we encourage you to apply. Compensation: Starting at $12.00/hr. This position is part-time. Responsibilities:

* Greet guests upon arrival and assist with seating as needed.
* Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
* Anticipate guests' needs, respond promptly, and acknowledge all guests with a friendly smile.
* Be familiar with the Club services and features, as well as local attractions and activities, to respond to guest inquiries accurately.
* Assist in resolving guest complaints, ensuring satisfaction.
* Monitor and maintain cleanliness, sanitation, and organization of all work areas.

Qualifications and Competencies:

* High school diploma or GED.
* 1+ year experience in a food service operation and/or customer service role.
* Ability to problem solve.
* Ability to balance individual and teamwork responsibilities.

Additional Information:

* Please note that this job description is not a comprehensive listing of activities, duties, or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.