Engineering Manager

4 weeks ago


Marion, Ohio, United States CITIZENS TELECOM SERVICES CO. Full time

As a key member of the CITIZENS TELECOM SERVICES CO. team, you will play a vital role in shaping the future of our broadband network.

As a Manager of Engineering, you will be responsible for overseeing the management of the workforce, ensuring proper staffing, and making recommendations for hiring, positive discipline, coaching, mentoring, and maintaining balance to ensure conformance to required targeted goals, company, and union policies.

You will also be responsible for coordinating joint department activities, handling administrative functions, and working with other departments to define company direction, priorities, and coordinate planning initiatives.

This is a hybrid remote role that requires regular reporting to either our Bloomington, IL or Marion, OH locations.

We are seeking a motivated self-starter with strong people skills, proven leadership abilities, and an understanding of telecommunications engineering disciplines like Inside Plant, Outside Plant, and Transport.

Key responsibilities include direct supervision of Broadband Network Engineers, monitoring network port and traffic capacities, developing plans to ensure network health, and ensuring work order objectives, network quality, safety, and budgetary requirements are met.

You will also support the development of the annual capital budget, familiarize yourself with Broadband network elements, Transport network design, Outside Plant design, power, and construction, and develop and implement plans to support sales, marketing, and regulatory efforts.

Effective partnering with other engineering and construction teams is essential to ensure a quality network is delivered on-time and on-budget.

We offer a comprehensive benefits package, including salary range $98,000 to $144,000, 20 PTO days + 10 paid holidays per year, day one medical, dental, vision, and prescription drug plan, 401k match of 50% on 6% of eligible compensation, tuition assistance program, personal and work-life balance resources, wellness support, assistance, employee resource groups, same-sex spouse and domestic partner benefits coverage, 10 weeks of paid parental leave, and a phased return to work program for new parents.

We are looking for a candidate with knowledge of business principles, telecommunications, telephony accounting, finance, negotiation skills, and a focus on internal and external customer service.

Strong organization, multi-tasking, follow-up, resource coordination, and customer service skills are required, as well as strong verbal and written communication skills, project management skills, and the ability to interact with all levels of the organization.

A Bachelor's degree is required, and some travel may be required.



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