Spa Front Desk Associate

3 days ago


Mission Viejo, California, United States Burke Williams Full time

About Burke Williams

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We are a family-owned business committed to taking care of you while you take care of our guests, providing them with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the toughest times, you can focus on doing what you do best.

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Role Overview

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This is an exciting opportunity to join our team as a Spa Front Desk Associate, where you will be empowered to create memorable and unique experiences for our guests. As a member of our front-of-house team, you will be responsible for managing point-of-sale transactions, handling credit cards and cash, ensuring guests are picked up on time for services, and offering expert knowledge of membership programs, gift card specials, spa services, and retail items.

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Key Responsibilities

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  • Build relationships and connections with spa guests
  • Manage point-of-sale transactions, including handling credit cards and cash
  • Ensure guests are picked up on time for services
  • Offer expert knowledge of membership programs, gift card specials, spa services, and retail items
  • Communicate effectively with guests, co-workers, and management
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Requirements

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  • Complete Front Desk Training at Burke Williams Training Facility
  • Be able to work in multiple departments (Concierge, Front Desk, Spa Attendant)
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Salary and Benefits

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We offer a competitive salary of $19 per hour, as well as a range of benefits, including generous H2V gratis program, world-class wellness program, handcrafted paid training program, medical/dental/vision benefits, and 401K retirement savings plan.



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