Pratt Industries Support Specialist

3 days ago


Salinas, California, United States Pratt Industries Full time
Job Description

We are seeking a dedicated and customer-focused Service Desk Professional to join our team at Pratt Industries. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our customers. This is an exciting opportunity to work in a dynamic environment with a company that values innovation and customer satisfaction.

About the Role

This role requires a strong communication and problem-solving skillset, with the ability to work independently and as part of a team. You will be responsible for resolving customer complaints, responding to inquiries, and providing accurate information about our products and services. A high level of professionalism, attention to detail, and excellent time management skills are essential for success in this role.

The Ideal Candidate

We are looking for a motivated and customer-focused individual with a passion for delivering exceptional service. To be successful in this role, you should have experience working in a customer-facing environment, preferably in the manufacturing industry. Strong communication and interpersonal skills are a must, as well as the ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.

Key Responsibilities

- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate information about our products and services
- Work closely with internal teams to ensure seamless customer service delivery
- Maintain accurate records of customer interactions
- Collaborate with sales teams to provide upselling and cross-selling opportunities

Requirements

- High school diploma or equivalent required; associate's degree or higher preferred
- 3+ years of experience in a customer-facing role, preferably in the manufacturing industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously
- Strong problem-solving and analytical skills

Salary Range

$55,000 - $65,000 per year

Benefits

- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with employer match
- Paid time off and holidays
- Opportunities for career growth and professional development

Location

Salinas, CA

About Us

Pratt Industries is a leading manufacturer of corrugated packaging solutions, serving the needs of businesses across North America. We are committed to providing exceptional customer service and innovative solutions to help our customers succeed.

  • Salinas, California, United States Pratt Industries Full time

    Job Description:We are seeking a highly skilled Customer Service Specialist to join our team at Pratt Industries. This role is responsible for providing exceptional customer service and support to our clients.About the Role:The ideal candidate will have 3 years of experience in a manufacturing environment and 2 years in agriculture produce (strawberries...


  • Salinas, California, United States Pratt Industries Full time

    ResponsibilitiesProcess purchase orders on a timely basis for customer needs and production schedules.Update and provide any required customer reports routinely.Help manage inventory and warehouse items. Provides data and insight regarding availability of stock, slow-moving, and fast-moving items.Provide Order Confirmations, PODs, COAs, and other reports to...


  • Salinas, California, United States Pratt Industries Full time

    Join Pratt Industries as an HR Generalist Specialist and embark on a fulfilling career journey.About the RoleWe are seeking a highly skilled HR Generalist Specialist to join our team. In this role, you will be responsible for managing various HR functions, including employee relations, recruitment, performance management, benefits administration, compliance,...


  • Salinas, California, United States Pratt Industries Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Desk Professional to join our team at Pratt Industries. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our customers. This is an exciting opportunity to work in a dynamic environment with a company that values...


  • Salinas, California, United States Safetequip Full time

    Retail Support Specialist Job DescriptionWe are seeking a highly organized and detail-oriented individual to fill the role of Retail Support Specialist. The successful candidate will be responsible for assisting customers, processing orders, and communicating with internal departments.Key Responsibilities:Assist customers in our retail store.Process customer...


  • Salinas, California, United States Salinas City Elementary School District Full time

    Job Title: Culinary Support SpecialistLocation: Salinas City Elementary School District (Part Time)About the Role:We are seeking a dedicated and enthusiastic individual to join our team as a Culinary Support Specialist. This part-time position involves working with our team to prepare and serve meals to students in a fast-paced and dynamic environment.Key...


  • Salinas, California, United States BlueSprig Full time

    Transform Lives as an Autism Support SpecialistWe are seeking dedicated individuals to join our team as Autism Support Specialists, providing Applied Behavior Analysis (ABA) therapy to clients with autism spectrum disorder. Our team at BlueSprig is committed to delivering high-quality care and making a positive impact on the lives of children.About the...


  • Salinas, California, United States Access Support Network Full time

    **Job Summary:**We are seeking a highly motivated and experienced Hepatitis C Navigator Specialist to join our team at Access Support Network. As a key member of our staff, you will play a critical role in implementing our program and ensuring that patients at risk receive the necessary support and care.**Responsibilities:**HIV Test Counselor Training:...


  • Salinas, California, United States RDO Equipment Full time

    Job Overview: We are seeking an experienced Farm Industry Development Manager to join our team at RDO Equipment Co. In this role, you will be responsible for developing and implementing strategies to increase sales and market share of our agricultural equipment.The ideal candidate will have a deep understanding of the farm industry, including agronomy and...


  • Salinas, California, United States DIVERSE LYNX LLC Full time

    Job SummaryWe are seeking a qualified Healthcare Support Specialist to provide exceptional care to our patients. As a key member of our team, you will be responsible for assisting patients with their daily living needs, providing compassionate support, and enhancing their quality of life.Responsibilities:Assist with daily living activities, such as bathing,...


  • Salinas, California, United States WestRock Full time

    WestRock, a leading global supplier of sustainable paper and packaging solutions, is seeking an Administrative Support Specialist to serve as the face of the company for customers and visitors. As part of our produce yard team, you will support administrative duties in a fast-paced and collaborative environment.About the Role Prepare and run monthly reports,...


  • Salinas, California, United States Sunbelt Staffing Full time

    Job OverviewSunbelt Staffing is a leading provider of education staffing solutions, dedicated to serving diverse student populations. Our team is committed to making a positive impact in the lives of students and educators alike.About the RoleWe are currently seeking a highly qualified Special Education Teacher to join our team. As a Special Education...


  • Salinas, California, United States UFW Foundation Full time

    About UFW FoundationThe UFW Foundation is a leading non-profit organization dedicated to empowering farm workers and immigrant communities through advocacy and social services.Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team. The successful candidate will provide high-level administrative support to our lead manager...


  • Salinas, California, United States FullSteam Full time

    We are currently looking for a highly motivated Distribution Center Support Specialist to join our team at Full Steam Staffing in Salinas, CA. This individual will play a key role in supporting the Client and the FSS Human Resource Department.The estimated salary for this position is $18/hr. Benefits include Medical, Dental, AD&D, Vacation, Flex, Holiday,...


  • Salinas, California, United States ProCare Therapy Full time

    Job OverviewProCare Therapy is seeking a compassionate and dedicated Education Support Specialist to join their team in supporting students with special needs.CompensationThe estimated hourly pay rate for this position ranges from $28-32, based on experience, education, and location. As a W-2 employee, you can expect weekly pay throughout the...

  • Educational Therapist

    4 weeks ago


    Salinas, California, United States E-Therapy Careers Full time

    Job DescriptionWe are seeking an experienced Educational Therapist to join our team at E-Therapy Careers. As an Instructional Support Specialist, you will play a critical role in providing specialized instruction and support to students with disabilities.About the PositionDevelop and implement individualized education plans (IEPs) for students with...


  • Salinas, California, United States CliftonLarsonAllen Full time

    About UsAt CliftonLarsonAllen, we strive to exemplify our core values every day: being curious, collaborative, transparent, inclusive, and reliable. We are seeking individuals who embody accountability, take the initiative to drive results, and prioritize honesty, professionalism, and trust above all else.Compensation PackageThe estimated annual salary for...


  • Salinas, California, United States MedSource LLC Full time

    Job Title:Diagnostic Imaging SpecialistAbout the Job:We are seeking a skilled Diagnostic Imaging Specialist to join our team at MedSource LLC. As a Diagnostic Imaging Specialist, you will be responsible for performing radiographic procedures for patients in surgery, maintaining and repairing radiographic equipment, and protecting patients and personnel from...


  • Salinas, California, United States Goodwin Recruiting Full time

    Job OverviewA well-established family-friendly company is seeking an onsite IT specialist to join their team. This reputable brand values work-life balance and offers a competitive salary.The ideal candidate will have 5 years of previous IT management experience, with proficiency in networking and cybersecurity in a Windows environment. A Bachelor's degree...


  • Salinas, California, United States California Department of Education Full time

    OverviewThe California Department of Education is seeking a skilled Educational Support Specialist to join our team in supporting instructional activities for students in special education moderate/severe programs and/or mainstream classrooms.Job SummaryThis role involves working under the general direction of the Principal to assist teachers in providing...