Food and Beverage Operations Manager

2 weeks ago


Boston, Massachusetts, United States The Langham, Boston Full time
Lead Food and Beverage Team at The Langham, Boston

The Langham, Boston is a renowned luxury hotel seeking an experienced Food and Beverage Manager to lead our passionate and talented team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving excellence in food and beverage operations.

Key Responsibilities:
  • Oversee the operation of assigned F&B outlet, ensuring seamless service and high standards.
  • Prepare and manage daily/weekly payroll and schedules, ensuring efficient labor management.
  • Conduct bi-monthly departmental meetings to drive team engagement and communication.
  • Complete projects delegated by the Assistant Food and Beverage Director, demonstrating proactive leadership.
  • Maintain floor presence, supporting service staff and ensuring exceptional guest experiences.
  • Manage POS systems, update product pricing, and maintain inventory levels to optimize operations.
  • Ensure maximum guest satisfaction while maintaining Langham and Forbes standards.
  • Handle guest requests and complaints, providing prompt and professional resolutions.
  • Responsible for inventory management, ordering supplies, and approving requisitions to maintain par standards.
  • Maintain Langham and Massachusetts Health Department standards for sanitation and food safety.
  • Act as lead trainer for Server and support staff, motivating and coaching team members.
  • Interview and train new colleagues, conducting annual performance reviews for hourly staff.
Qualifications:
  • Bachelor's Degree in Hospitality or Food Service Management preferred.
  • Experience with POS systems, F&B menu knowledge, and proficiency in Microsoft Office Suite, OpenTable, and relevant computer systems.
  • Minimum 2 years of experience in Food and Beverage leadership in a 4-5 star hotel or independent restaurant.
  • Knowledge and prior experience working in hotel restaurants or room service operations preferred.
  • ServSafe Alcohol and/or TIPS certification preferred.
  • Knowledgeable of all MA state food safety requirements and ensures compliance.
  • Legally authorized to work in the United States.

Learn more about The Langham, Boston at culinaryagents.com/entities/12924-the-langham-boston.



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