Training Director

4 weeks ago


Jupiter, Florida, United States Johnson Controls International Full time
Job Summary

Johnson Controls International is seeking a highly skilled and experienced Training Supervisor to lead our fire service business in the local district office.

Key Responsibilities
  • Supervise and develop a team of fire service technicians to ensure exceptional customer service and drive profitable growth.
  • Develop and implement business strategies to meet district objectives and drive growth.
  • Maintain effective customer communications and build strong relationships from initial contact through order acquisition, delivery, installation, and service.
  • Ensure contractual obligations are fulfilled and resolve customer complaints efficiently.
  • Train and develop clerical and dispatch personnel in job procedures and CRM system.
  • Ensure employee safety training is complete and up-to-date.
  • Identify safety issues and hazards and notify corporate safety office.
  • Demonstrate supervisory and leadership abilities, including training, team building, presentation, and negotiation skills.
Requirements
  • Strong leadership and supervisory skills.
  • Excellent communication and customer service skills.
  • Ability to develop and implement business strategies.
  • Experience in fire service or related field.
  • Ability to travel locally and regionally.
What We Offer
  • A comprehensive benefits package, including 401K, medical, dental, and vision care.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.

Johnson Controls International is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.


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