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Training and Development Specialist

2 months ago

Fort Myers, Florida, United States DNA Comprehensive Therapy Services LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Training and Development Specialist to join our team at DNA Comprehensive Therapy Services LLC. As a key member of our organization, you will play a crucial role in the training and development of our staff, ensuring they have the knowledge and skills necessary to provide high-quality care for our patients.

Key Responsibilities
  • Deliver engaging and effective training sessions for staff members at all levels, including therapists, APRNs, PAs, Psychiatrists, and support staff.
  • Develop and implement training programs on our Electronic Medical Records (EMR) system, documentation, billing, and coding, as well as regulation changes or updates.
  • Monitor and track the success of training programs through evaluations and feedback from participants.
  • Conduct assessments to evaluate the effectiveness of training programs and make necessary adjustments.
  • Identify knowledge gaps and develop targeted training solutions.
  • Review and correct imputed billing codes for new and current providers.
  • Track and report on medical coding corrections.
  • Complete billing for new providers and any current providers in need of additional support.
  • Communicate with providers regarding any deficiencies in their documentation or coding.
  • Collaborate with department heads and subject matter experts to identify training needs and ensure training content is accurate, up-to-date, and aligned with industry standards.
  • Provide ongoing support and coaching to staff members to reinforce learning and ensure proper implementation of skills acquired during training.
  • Develop and maintain training schedules and ensure all training requirements are met within established timelines.
Requirements
  • Ability to work on deadlines and balance multiple inquiries.
  • High level of attention to detail, ability to notice minor issues or inconsistencies.
  • Strong organizational skills.
  • Ability to multi-task and dual process.
  • Excellent problem-solving ability.
  • Excellent interpersonal skills with patients and coworkers.
  • Ability to interact positively with others in person and through written correspondence.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office applications.
  • Well-versed in HIPAA Guidelines to ensure the protection of patient information.
  • Advanced knowledge of CPT codes and modifiers.
  • Knowledge of insurance carrier billing and reimbursement, CPT, and modifiers.
  • Certification in training and development preferred.
  • Experience in the mental health care industry.
  • Knowledge of mental health care practices and regulations.
Physical Demands
  • Ability to stand and sit for periods of time and to move constantly throughout the workday.
  • Ability to push, pull, lift, move, and/or carry up to 15 lbs.
Benefits

This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday, and an Employee Assistance Program. We also offer opportunities for growth and a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.