Evening Restaurant Operations Manager

3 days ago


Amiens, Hauts-de-France, United States Chick-fil-A Full time
Responsibilities
  • Team Leadership: Supervise and coordinate Front of House and Drive-Thru teams, providing guidance, training, and support as needed.
  • Customer Service Excellence: Maintain high standards of customer service by greeting guests, addressing inquiries and concerns, and ensuring positive dining experiences.
  • Quality Assurance: Monitor food quality, presentation, and consistency, upholding cleanliness and hygiene standards in the dining area, kitchen, drive-thru, property, and restrooms.
  • Inventory Management: Manage inventory levels of food, beverages, and supplies, minimizing waste and optimizing cost efficiency.
  • Financial Oversight: Assist in managing the restaurant's financial performance during the evening shift, implementing strategies to maximize revenue and profitability while controlling costs.


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