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Cash Room Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled Cash Room Manager to join our team at Restaurant Depot. As a key member of our operations team, you will be responsible for ensuring the efficient operation of the Cash Room, maintaining accurate records of transactions, and providing exceptional customer service.
Key Responsibilities:
- Transaction Management: Maintain accurate records of cash room transactions, including safe counts, toll vouchers, coupons, returned checks, coin orders, petty cash, IOUs, and key inventory.
- Customer Service: Ensure friendly, efficient, and professional customer service to internal and external customers.
- Compliance: Ensure compliance with established policies and procedures, including cash handling and security protocols.
- Record Keeping: Maintain accurate and up-to-date records of cash room transactions, including daily balances and reconciliations.
- Armored Car Pick-ups: Follow proper procedure for armored car pick-ups, including counting and verifying cash and other valuables.
- Bank Reconciliations: Review bank statements and reconcile cash room transactions to ensure accuracy and completeness.
- Employee Support: Provide support to employees, including cashing out at the end of each shift and maintaining records of discrepancies.
- Break Sheets: Maintain accurate and up-to-date break sheets for employees.
Requirements:
- Experience: Minimum 2 years of experience in a similar role, preferably in a cash handling or financial services environment.
- Skills: Excellent communication and interpersonal skills, with the ability to effectively present information and respond to questions from managers, employees, and customers.
- Education: High school diploma or equivalent required.
Work Environment:
The Cash Room Manager will work in a fast-paced environment, with moderate temperatures and occasional exposure to industrial vehicles and equipment. The ability to sit, stand, or walk for up to 4 hours without a break is required.