Customer Intake Representative

3 days ago


Medford, Massachusetts, United States Homeworks Energy Full time
Unleash Your Sales Potential with HomeWorks Energy

HomeWorks Energy is a dynamic company seeking a highly motivated and bilingual Customer Intake Representative to play a pivotal role in our growth strategy.

Compensation: Up to $55,000 per year (based on performance)

About the Role:

We are looking for an exceptional individual who can effectively communicate with prospective clients in English, Portuguese, and/or Spanish languages. As a Customer Intake Representative, you will be responsible for handling high-volume inbound calls, dialing outbound calls, and setting follow-up appointments to support prospects' needs.

Responsibilities:

  • Handle high volume inbound calls from prospective customers
  • Dial high volume outbound calls to interested prospects and referrals
  • Reach and exceed agreed-upon monthly sales targets
  • Set follow-up appointments as necessary to support prospects' needs
  • Handling and providing solutions for customer complaints

Qualifications:

  • Proficient in Portuguese language
  • Previous experience in a high-volume telephone sales or other related fields
  • Previous experience outbound calling to prospective customers
  • Familiarity with CRM systems (Salesforce, Microsoft Dynamics, etc)
  • Excellent verbal and written communication skills
  • Ability to build great rapport with clients

Benefits:

  • Health, dental, and vision insurance
  • Flexible spending account
  • 401k company match
  • Generous paid time off and paid holidays
  • Many more perks

Join Our Team: At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. We are committed to creating a workplace that values and respects individuals from all backgrounds. If you are passionate about sales and customer service, and possess excellent communication skills, we encourage you to apply.



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