Customer Intake Representative
3 days ago
HomeWorks Energy is a dynamic company seeking a highly motivated and bilingual Customer Intake Representative to play a pivotal role in our growth strategy.
Compensation: Up to $55,000 per year (based on performance)
About the Role:
We are looking for an exceptional individual who can effectively communicate with prospective clients in English, Portuguese, and/or Spanish languages. As a Customer Intake Representative, you will be responsible for handling high-volume inbound calls, dialing outbound calls, and setting follow-up appointments to support prospects' needs.
Responsibilities:
- Handle high volume inbound calls from prospective customers
- Dial high volume outbound calls to interested prospects and referrals
- Reach and exceed agreed-upon monthly sales targets
- Set follow-up appointments as necessary to support prospects' needs
- Handling and providing solutions for customer complaints
Qualifications:
- Proficient in Portuguese language
- Previous experience in a high-volume telephone sales or other related fields
- Previous experience outbound calling to prospective customers
- Familiarity with CRM systems (Salesforce, Microsoft Dynamics, etc)
- Excellent verbal and written communication skills
- Ability to build great rapport with clients
Benefits:
- Health, dental, and vision insurance
- Flexible spending account
- 401k company match
- Generous paid time off and paid holidays
- Many more perks
Join Our Team: At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. We are committed to creating a workplace that values and respects individuals from all backgrounds. If you are passionate about sales and customer service, and possess excellent communication skills, we encourage you to apply.
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