Automotive Client Care Representative

5 days ago


Medford, Massachusetts, United States Herb Chambers BMW Certified Preowned Medford Full time

We are seeking a skilled and motivated Client Care Specialist to join our team at Herb Chambers BMW Certified Preowned Medford. This role involves handling customer inquiries, scheduling appointments, and maintaining excellent communication with clients.

Job Responsibilities
  • Daily communication with customers via phone calls and emails to schedule sales appointments
  • Maintain and follow our script and inbound call process to efficiently schedule appointments for our clients
  • Manage internet inquiries through our dealership website and other online channels
  • Set up customer appointments for the sales department
  • Follow through on customer leads and build relationships with clients to close sales
Benefits
  • A competitive salary of approximately $45,000 per year, based on industry standards in the area
  • Health and dental insurance benefits for employees and their families
  • A 401(k) retirement plan with company match contributions
  • A flexible schedule that allows for work-life balance
  • Paid time off for vacation, sick leave, and holidays
  • Opportunities for professional growth and development within the company


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