Digital Media Ambassador

7 days ago

Allentown, Pennsylvania, United States The Social Station Full time

We are seeking a talented and passionate individual to join our team as a Social Media Specialist at The Social Station. Located in the Lehigh Valley, this is an excellent opportunity to gain real-world experience in social media management while pursuing your studies or on break.

What We Offer:

  • A competitive estimated salary of $15-$25 per hour, depending on experience and performance
  • The potential for full-time employment as you develop your skills and contribute to the growth of our organization
  • A dynamic and supportive work environment with opportunities for professional development and advancement
  • A chance to work with a diverse range of clients and projects, honing your skills in social media marketing, content creation, and community engagement

About the Role:

As a Social Media Specialist, you will play a key role in protecting and bolstering our clients' online reputation by responding to reviews on platforms like Yelp and Google, creating engaging content for Facebook, Twitter, and Instagram, and conversing with customers both publicly and privately. You will be part of a dedicated team that is passionate about helping local businesses connect with their customers and thrive in today's digital landscape.

Your Key Responsibilities:

  • Respond to online reviews and handle social media interactions in a timely and professional manner
  • Craft personalized responses to each customer interaction, showcasing your creativity and attention to detail
  • Monitor and report on social media interactions, providing valuable insights to our clients
  • Contribute to a fast-paced and results-driven atmosphere, staying up-to-date with the latest social media trends and best practices
  • Implement advice from clients and colleagues to ensure exceptional customer satisfaction
  • Create engaging content for various social media platforms, showcasing your writing and visual skills

Requirements:

  • Exceptional communication and writing skills, with a passion for creative expression
  • A high level of creativity and adaptability, with a keen eye for detail and a sense of humor
  • Proven success in deadline-oriented environments, with a strong work ethic and a 'get things done' attitude
  • A genuine interest in local businesses and a desire to make a positive impact in your community
  • An affinity for online communication channels, including social media, customer review sites, and other digital platforms
  • A willingness to learn and grow with our organization, embracing new challenges and opportunities
  • A strong sense of professionalism and character, with a commitment to excellence in all aspects of your work

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