Shift Manager

1 month ago


Milford, Connecticut, United States Crumbl Full time
Unlock Your Sweet Potential as a Shift Manager at Crumbl Cookies

Are you passionate about baking and delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? Crumbl Cookies is seeking a highly skilled and motivated Shift Manager to join our enthusiastic team.

Key Responsibilities:
  • Lead by Example: Supervise and lead shifts with 2-6 crew members, ensuring smooth store operations and high-quality desserts.
  • Team Collaboration: Work closely with the General Manager and fellow Shift Managers to drive team success.
  • Quality Control: Drive the crew to consistently produce high-quality, from-scratch desserts that exceed customer expectations.
  • Customer Engagement: Ensure every customer has a positive experience and stays informed about new products.
  • Strategic Decision-Making: Make important calls on when to prepare more desserts, ensuring optimal inventory levels and customer satisfaction.
  • Operational Excellence: Report on bakery conditions and inventory to leadership, identifying areas for improvement.
  • Training and Development: Train new team members and provide ongoing coaching and feedback to ensure team growth and success.
  • Key Holder: Assist with opening and closing tasks, ensuring seamless store operations.
Requirements:
  • Education: High school diploma or equivalent; Culinary or Associate degree preferred.
  • Experience: Prior experience in the food & beverage industry is preferred (ServeSafe certification or willingness to complete training).
  • Skills: Strong communication and interpersonal skills, with the ability to thrive in a fast-paced, time-sensitive environment.
  • Work Ethic: Ability to work full-time shifts Mon-Sat, with 1 day off in addition to ALL Sundays off and many major holidays.
  • Physical Stamina: Ability to lift up to 50 lbs and stand for the duration of the shift.
Join the Crumbl Family

If you are a talented and enthusiastic individual passionate about cookies and delivering exceptional customer experiences, we want to hear from you Apply now to join the Crumbl Cookies team as a Shift Manager.

At Crumbl Cookies, we're more than just cookies—we're an experience. As the nation's fastest-growing cookie brand, we've redefined what it means to indulge in a sweet treat. With our unique rotating flavors, you'll find something new to love every week. Our open-concept kitchens invite you to see the magic behind each batch, while our iconic pink box adds a touch of joy to every purchase. Crumbl is where passion meets flavor, and we're looking for dedicated individuals to be part of this exciting journey.


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