Computer Support Specialist

2 days ago


Elizabeth City, North Carolina, United States MILVETS Full time
Job Title: Computer User Support Specialist, Journeyman

We are seeking a skilled Computer User Support Specialist, Journeyman to join our team at MILVETS Systems Technology, Inc.

About the Role:

This is a full-time position that requires a minimum of two (2) years' experience in help desk support. The ideal candidate will have knowledge of PC operating systems, networking, and mail standards, as well as excellent communication and customer service skills.

Responsibilities:
  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically
  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
  • Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and other applications
  • May serve as the initial point of contact for troubleshooting network applications, and hardware/software PC and printer problems
  • Create user accounts and troubleshoot user issues
Requirements:
  • A.A./A.S. degree in a related field
  • Two (2) years' experience is equivalent to one (1) year of education
  • Requires DoD Approved 8570 Baseline Certification IAT Level II
  • Active United States Department of Defense Secret clearance is required
What We Offer:

MILVETS Systems Technology, Inc. offers a competitive salary, excellent benefits package, and a positive work environment. We are an Equal Opportunity Employer and welcome applications from qualified candidates.



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