Restaurant Operations Manager

2 weeks ago


Darby, Pennsylvania, United States SUMMERWOOD MASTER Full time
Job Title: Restaurant General Manager

At Summerwood Master, we are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team to success. As a key member of our management team, you will be responsible for driving customer satisfaction, financial performance, and employee satisfaction.

Key Responsibilities:
  • Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
  • Financial: Develop and drive restaurant annual operating plan, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
  • Operations: Ensure facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.
Requirements:
  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrates ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer:

As a Restaurant General Manager at Summerwood Master, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of dedicated professionals. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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