Fire and Water Restoration Supervisor

5 days ago


Darby, Pennsylvania, United States SERVPRO of South PhiladelphiaSE Delaware County Full time
Job Title: Restoration Supervisor/Crew Chief

We are seeking a highly skilled and experienced Restoration Supervisor/Crew Chief to join our team at SERVPRO of South Philadelphia/SE Delaware County.

Job Summary:

The Restoration Supervisor/Crew Chief will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Requirements:
  • Valid drivers license
  • High school diploma/GED (preferred)
  • At least 3-5 years of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
  • On call Schedule
Skills/Physical Demands/Competencies:
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.



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