IT Support Specialist

2 weeks ago


Michigan, United States Apex Placement & Consulting Full time

Are you an experienced IT Support Specialist ready to elevate your career? Do you excel in delivering outstanding service to your colleagues?

APEX Placement and Consulting is collaborating with a dynamic organization seeking to enhance their team in Taylor, MI by bringing on board an IT Support Technician. The primary focus of this role will be to maintain the optimal performance of the company's software and hardware systems while addressing any technical challenges that arise. If this aligns with your skills, continue reading for more details.

Benefits of this position:

  • Standard working hours – Monday to Friday from 8am to 4:30pm
  • Attractive salary range of $22-$25 per hour, based on experience
  • Direct hire opportunity - you will be employed directly by our client
  • Opportunities for professional growth and advancement
  • Comprehensive benefits package upon permanent hire
  • Medical, Dental, and Vision coverage
  • 401K retirement plan
  • Paid time off

Daily responsibilities include:

  • Addressing a variety of IT support inquiries from staff members.
  • Providing assistance with questions regarding computer systems.
  • Collecting and analyzing data to troubleshoot issues effectively.
  • Modifying configurations, settings, and permissions to resolve technical problems.
  • Diagnosing and resolving issues related to computers, printers, and other hardware devices.
  • Creating sign-in credentials for new employees during onboarding.
  • Installing and updating software, hardware drivers, and existing systems.
  • Documenting all service requests and keeping employees informed about their status.
  • Assisting with network and hardware troubleshooting.
  • Offering support for Windows OS and configuring PC and laptop hardware.

Qualifications we seek:

  • Associate's degree in computer science is preferred.
  • A minimum of 2 years of relevant work experience.
  • Technical training in help desk support or as a support technician.
  • Strong knowledge of common software, hardware, and applications.

If this description resonates with your professional background, we encourage you to consider this opportunity.



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