Field Service Technician

5 days ago

Panama City Beach, Florida, United States KEMCO Facilities Services Full time
Job Description

About Us:

Kemco Facilities Services is a leading provider of commercial facilities services, specializing in HVAC, refrigeration, and kitchen equipment repair and maintenance. With a strong commitment to customer satisfaction and exceptional service, we are seeking a skilled and motivated Field Service Technician to join our team.

Job Overview:

We are looking for a highly experienced and knowledgeable Field Service Technician to diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, refrigerators, dishwashers, fryers, mixers, and HVAC systems. The ideal candidate will have a strong background in appliance repair, excellent troubleshooting skills, and a commitment to providing exceptional customer service.

Key Responsibilities:

  • Equipment Repair and Maintenance: Diagnose, repair, and maintain commercial kitchen equipment to ensure optimal functionality and compliance with industry standards.
  • Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas-related issues in kitchen appliances and systems.
  • Preventive Maintenance: Perform routine preventive maintenance to ensure equipment is operating efficiently and to prevent unexpected breakdowns.
  • Customer Service: Provide excellent customer service by effectively communicating with clients, explaining repair procedures, and offering solutions to minimize downtime.
  • Safety Compliance: Ensure all repairs and maintenance are performed in accordance with safety regulations and industry standards.
  • Documentation: Maintain detailed records of all repairs, services, and parts used. Prepare and submit service reports and invoices promptly.
  • Inventory Management: Keep track of tools, equipment, and spare parts inventory. Order and replenish supplies as needed.
  • Training and Development: Stay updated on the latest industry trends, technologies, and best practices through continuous learning and training.

Qualifications:

  • Education: High school diploma or GED required. Technical or vocational training in appliance repair, HVAC, or a related field is preferred.
  • Experience: Minimum of 2-5 years of experience in repairing and maintaining commercial kitchen equipment.
  • Technical Skills: Strong knowledge of mechanical, electrical, and gas systems. Ability to read and interpret technical manuals and schematics.
  • Certifications: Relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Association) certification, or equivalent are a plus.
  • Driving License: Valid driver's license with a clean driving record as outlined with our company policy.
  • Background Screening: Must be able to pass a satisfactory background screening.
  • Physical Requirements: Ability to lift heavy equipment, stand, bend, and work in confined spaces for extended periods.

Skills:

  • Problem-Solving: Excellent analytical and troubleshooting skills to identify and fix issues efficiently.
  • Communication: Strong verbal and written communication skills to interact effectively with clients and team members.
  • Time Management: Ability to manage time effectively, prioritize tasks, and work independently or as part of a team.
  • Customer Focus: Dedicated to providing high-quality service and ensuring customer satisfaction.

Physical Requirements:

  • Ability to lift and carry up to 50 to 75 pounds; frequently lift and or move up to 100 pounds with assistance and heavy lift equipment.
  • Comfortable working in various environments, including confined spaces and heights.
  • Ability to stand, walk, and bend for extended periods and climb up and down ladders.
  • Extensive daily travel to work site locations.
  • Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment.

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