Field Service Technician

4 days ago


West Palm Beach, Florida, United States SIGOOK® - STAFFING Full time
Job Overview

We are seeking a skilled Field Service Technician to join our team at SIGOOK® - STAFFING. As a key member of our team, you will be responsible for performing maintenance, diagnostics, and repairs on generators, as well as providing exceptional customer service and maintaining accurate records.

Key Responsibilities
  • Generator Maintenance: Perform routine maintenance, inspections, and repairs on generators to ensure optimal performance and efficiency.
  • Troubleshooting and Diagnostic Testing: Conduct thorough troubleshooting and diagnostic testing to identify and resolve issues with generators, including alternators, wiring harnesses, safety devices, shutdown switches, and battery systems.
  • Load-Bank Testing: Perform load-bank testing with a full understanding of reactive and resistive testing to ensure generators are functioning within specifications.
  • ATS Systems and Generator Controls: Have a thorough understanding of ATS systems and generator controls to ensure seamless operation and maintenance.
  • Engine Repair and Troubleshooting: Repair and troubleshoot engines from various manufacturers, including Kohler, Cummins, Cat, Detroit Diesel, John Deere, Doosan, MTU, and Volvo.
  • Customer Communication: Communicate effectively with customers of varying technical expertise to explain issues and solutions in a professional and courteous manner.
  • Team Collaboration: Collaborate with employees at all levels within the company, as well as with equipment manufacturers and vendors, to ensure seamless communication and coordination.
Requirements
  • Experience: Minimum of 5 years of experience in servicing, maintenance, diagnostics, and troubleshooting, repairing engines of all fuel types, including transfer switches and/or switchgear.
  • Mechanical Skills: Strong mechanical skills, including the ability to read and work with Electrician's Volts Multimeter.
  • Tools and Measurement: Familiarity with working tools and standard/metric conversions measurement.
  • Theoretical Knowledge: Thorough understanding of mechanical and electrical theory and application.
  • Computer Skills: Proficient using computers and field service software.
  • Work Environment: Ability to work well under pressure, in all weather conditions, 24/7, and safely operate heavy equipment and forklifts in accordance with OSHA regulations.
  • Travel and Availability: Must be able to travel and be available and willing to work various shifts, weekends, holidays, and participate in on-call rotations.
  • Language Skills: Bilingual English/Spanish.


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