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Mountain Studio Sales Specialist

2 months ago


South Lake Tahoe, California, United States Stio Full time

ABOUT US
Stio is a mountain apparel brand that creates, develops, and markets high-quality, functional, and innovative clothing inspired by the essence of mountain living.

YOUR ROLE
The Stio Mountain Studio Sales Specialist is dedicated to delivering an exceptional brand experience to customers at our retail location.

KEY RESPONSIBILITIES
- Uphold the visual appeal of the store through regular cleaning, mannequin updates, display organization, and overall tidiness.
- Manage inventory deliveries, restock products on the sales floor, and maintain an orderly back-stock.
- Perform additional operational tasks, including responding to inquiries and processing customer service shipments.
- Provide knowledgeable and current information regarding Stio products, promotions, and pricing.
- Utilize the Point of Sale system to accurately and efficiently handle customer transactions, including payments, refunds/exchanges, and gift cards.

SKILLS AND EXPERIENCE
- High School Diploma or GED preferred.
- Previous retail or sales experience is advantageous.
- Exceptional customer service and interpersonal skills are essential.
- Availability to work weekends and holidays is required.
- A commitment to fostering an inclusive and supportive environment for all customers.
- A proactive learner eager to contribute to a growing market for Stio.
- Proficiency in computer systems is necessary; experience with POS systems is a plus.
- Alignment with Stio's Mission, Vision, and values.

ADDITIONAL INFORMATION
- Roles are part-time, hourly, and non-exempt with a pay range of $19-$22 per hour, depending on experience.
- Flexible scheduling is available throughout the week.
- Seasonal gear allowance for Stio products and a generous employee discount.
- Holiday pay, industry discounts, and additional benefits.
- Participation in the Company DEI Committee and Employee Resource Groups is encouraged.

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.