Rental Associate

4 weeks ago


South Lake Tahoe, California, United States Vail Resorts Full time
Rental Associate Job Summary

Rental associates at Vail Resorts are responsible for delivering exceptional guest service and generating sales through world-class assistance with rental equipment. This role provides guests with gear and services for an unforgettable outdoor experience.

Holiday Help Scheduling Requirements:

Rental associates are required to work a minimum of 50 hours during the winter season. This can be achieved by working over Christmas and New Year's holidays, on Fridays, Saturdays, or Sundays, or during Thanksgiving, MLK weekend, President's week/weekend, Spring Break, and/or Easter holiday.

Job Responsibilities:
  • Provide excellent guest service at one of our retail shops
  • Fit guests with equipment and explain how to operate rental equipment, safety practices, and guest responsibility
  • Work together with teammates to maintain safety standards
  • May include other duties such as cashiering, retail sales

Job Requirements:
  • Ability to work a flexible schedule, including nights, holidays, and weekends
  • Commitment to exceptional customer service
  • Maintain a working knowledge of products and trends within the industry
  • Ability to stand and move in an active, team-oriented environment for extended periods
  • Must be able to communicate fluently in English

Employee Benefits:

•Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons

•MORE employee discounts on lodging, food, gear, and mountain shuttles

•401(k) Retirement Plan

•Employee Assistance Program

•Excellent training and professional development

•Referral Program
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