Senior Operations Manager, Field and Warehouse
1 week ago
We are seeking a seasoned Senior Operations Manager to oversee our field and warehouse operations teams. This role will be responsible for managing and optimizing the operations of both the field and warehouse teams, ensuring efficient storage, retrieval, and overall warehouse management for our Northwest, Midwest, and NorCal regions.
Key Responsibilities- Oversee the daily operations of the moving and storage teams, ensuring compliance with safety regulations and company policies.
- Manage and mentor leads, senior leads, and area managers, ensuring they meet performance and service delivery standards.
- Develop and implement operational strategies to improve efficiency and customer satisfaction.
- Monitor key performance indicators (KPIs) and implement corrective actions as necessary.
- Coordinate with the logistics team to optimize route planning and resource allocation.
- Oversee the daily operations of the warehouse, ensuring efficient storage and retrieval processes.
- Implement and maintain inventory management systems to track the movement and storage of items.
- Manage warehouse staff, providing training and development opportunities to enhance performance.
- Ensure the warehouse meets safety and cleanliness standards.
- Coordinate with the field operations team to ensure seamless integration of warehouse and field activities.
- Develop and manage budgets for field and warehouse operations.
- Analyze operational data and generate reports to inform strategic decisions.
- Foster a culture of continuous improvement and operational excellence.
- Collaborate with other departments, such as HR, finance, and customer service, to ensure alignment with overall business objectives.
- Stay updated with industry trends and best practices to keep Clutter at the forefront of the moving and storage industry.
- Bachelor's degree in Operations, Engineering, Technology, or a STEM related field preferred but not required.
- Minimum of 7-10 years of experience in operations management, preferably in the moving, storage, or warehousing industries.
- Proven leadership experience with the ability to manage and motivate large teams.
- Experience with continuous improvement, Lean/Six Sigma concepts.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in using operations management software and tools.
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Hayward, California, United States Clutter Full timeAbout the RoleWe are seeking a highly skilled Senior Operations Manager to oversee our field and warehouse operations teams. This role will be responsible for managing and optimizing the operations of both the field and warehouse teams, ensuring efficient storage, retrieval, and overall warehouse management for our Northwest, Midwest, and NorCal regions.Key...
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