Fine Spirits and Wine Merchandiser
7 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Liquor Sales Associate to join our team at Big Y. As a Liquor Sales Associate, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth in our spirits and wine department.
Key Responsibilities:
- Customer Service: Exceed customer expectations by providing World Class service and a pleasant shopping experience.
- Sales and Merchandising: Build relationships with customers to create sales opportunities, including event planning and product education.
- Inventory Management: Check stock status and item prices in the inventory system to ensure accurate inventory levels.
- Order Processing: Process customer orders in the store and on the phone in a timely and accurate manner.
- Department Maintenance: Maintain proper department conditions and supplies, including pricing, stocking, and sales floor organization.
- Equipment Operation: Operate, clean, and reassemble equipment/machinery as needed.
- Receiving and Stocking: Receive product, bag/box products, and retrieve carriages as needed.
Requirements:
- Education and Experience: High school diploma or equivalent required; prior experience in sales or customer service preferred.
- Skills and Abilities: Ability to represent Big Y's Culture of Caring and Pursuit of Excellence through Firm Foundations (Character, Collaboration, Personal Development, Actions & Results); ability to demonstrate a passion for spirits and food through interactive sales techniques; ability to work a flexible schedule in accordance with store needs.
- Personal Qualities: Must project a clean and professional appearance; must be a team player with a positive attitude and businesslike conduct.
Working Conditions:
Ability to work in a fast-paced retail environment with frequent customer interactions and exposure to a variety of products and equipment.
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