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Room Service Attendant

2 months ago

Taos, New Mexico, United States Shaner Hotel Group Full time
Job Overview

As a vital member of our team, the Guest Room Attendant plays a crucial role in maintaining the high standards of cleanliness and comfort for our guests. Your dedication to quality service will enhance the overall guest experience at our hotel.

Key Responsibilities
  • Maintain a flexible work schedule, including weekends and holidays.
  • Address guest concerns promptly to ensure satisfaction.
  • Uphold cleanliness and quality standards throughout daily tasks.
  • Adhere to all safety and housekeeping protocols.
  • Efficiently clean and service assigned guest rooms based on priority categories.
  • Restock and return cleaning carts at the end of each shift.
  • Participate in additional deep cleaning and seasonal tasks as required.
  • Perform other assigned duties as necessary.
Qualifications
  • At least one year of cleaning experience; hotel experience is preferred.
  • Effective communication skills with guests, management, and team members.
  • Familiarity with proper chemical handling procedures.
  • Bilingual in English and Spanish is advantageous.
  • Knowledge of local attractions and activities suitable for guests.
About Shaner Hotel Group

Shaner Hotels is a leading hospitality management company, recognized for its excellence in service and operations. Our diverse portfolio includes over 65 properties across various segments, providing a range of services to hotel owners and investors. We pride ourselves on our commitment to quality and guest satisfaction, ensuring a memorable experience for all visitors.