Housekeeping Attendant

2 weeks ago


San Antonio, Texas, United States Zachry Hospitality Inc Full time

Room Attendant Position at Zachry Hospitality Inc

Location: San Antonio, TX

We are dedicated to creating a welcoming atmosphere for our guests. To achieve this, we seek individuals who embody the following qualities:

  • Authenticity: Be genuine and true to yourself
  • Consideration: Show attentiveness and care towards our guests' needs
  • Friendliness: Maintain a positive and engaging demeanor
  • Dependability: Work collaboratively and proactively to resolve issues

Here are the key responsibilities associated with this role:

  • PERSONALIZED SERVICE: Deliver tailored service, take initiative, and work in harmony with your colleagues
  • Actively listen, empathize, and follow up to ensure guest satisfaction
  • ENHANCING GUEST EXPERIENCE: Assist guests in communal areas and respond to inquiries with sincere hospitality
  • PROFESSIONALISM: Greet and bid farewell to guests, manage multiple tasks with composure, and adapt to various housekeeping duties
  • Provide exceptional customer service in line with hospitality standards
  • Maintain effective communication across departments
  • Ensure cleanliness and upkeep of guest rooms, hallways, lobby, and shared spaces
  • Comply with sanitation protocols and utilize cleaning products appropriately
  • Follow company policies regarding housekeeping, particularly concerning guest and property safety
  • Be physically active to service rooms across all hotel levels
  • Complete any additional tasks as directed by management


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