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Hotel Housekeeping Attendant

2 months ago

San Antonio, Texas, United States Pyramid Global Hospitality Full time
Position Overview

A hotel housekeeping attendant, also known as a room cleaner, is essential in upholding the cleanliness and overall standard of hotel accommodations.

Their main duty is to guarantee that guest rooms are spotless, comfortable, and well-kept.

Job Title:
 Hotel Housekeeping Attendant


Position Summary:
A hotel housekeeping attendant is tasked with cleaning and preparing guest rooms to create a pleasant and inviting atmosphere for visitors. They are crucial in sustaining the hotel's cleanliness and ensuring guest satisfaction.

Key Duties:

 1.

Room Cleaning:

  • Maintain and organize guest rooms in line with hotel standards.
  • Change bedding, refresh linens, and ensure all surfaces are cleaned and sanitized.
  • Vacuum and mop floors as required.

2
Bathroom Upkeep:

  • Clean and disinfect bathrooms, including toilets, sinks, showers, and tubs.
  • Replace toiletries and towels as needed.

3
Restocking Supplies:

  • Ensure all in-room amenities are adequately stocked, including soap, shampoo, coffee, and other essentials.

4
Waste Management:

  • Empty waste bins and replace liners.
  • Dispose of waste according to hotel policies.

5
Room Inspection:

  • Examine the room for any maintenance concerns or damages, reporting them to the maintenance team.

6
Lost and Found Procedures:

  • Report any lost items discovered in guest rooms to the hotel's lost and found department.

7
Room Arrangement:

  • Set up additional beds or cribs in guest rooms as necessary.
  • Ensure that furniture is arranged appropriately.

8
Guest Interaction:

  • Welcome guests in a friendly and professional manner when encountered.
  • Address guest requests and concerns promptly and courteously.

9
Safety Protocols:

  • Adhere to hotel safety and security protocols, including handling guest keys and securing personal belongings.
  • Report any suspicious activities or safety risks to the appropriate personnel.

10
Teamwork:

  • Collaborate with the housekeeping team and other hotel staff to ensure smooth and efficient operations.

Sign-On Bonus:

  • $300

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous experience in housekeeping or a related field is advantageous.
  • Familiarity with cleaning products and equipment.
  • Strong attention to detail and a solid work ethic.
  • Good physical condition, as the role involves standing for extended periods, lifting, and bending.
  • Excellent communication and customer service abilities.

Working Environment:

  • Hotel housekeeping attendants typically work in shifts and may be required to work on weekends and holidays.
  • The role can be physically demanding and may involve lifting, pushing, and carrying heavy items. A hotel housekeeping attendant is a vital component of the guest experience, as a clean and well-maintained room is crucial for guest satisfaction and the overall reputation of the hotel.