Dining Experience Manager
3 weeks ago
We are seeking a highly skilled and enthusiastic Dining Experience Manager to join our team at Rotolos Beach Pizza Management. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, delivering exceptional customer service, and being part of a dynamic team.
About the Role:
- This position involves providing friendly and responsive service to create an outstanding dining experience for all our guests.
- You will be responsible for ensuring that every guest feels welcome, valued, and satisfied with their meal.
- Your primary objective will be to show our guests such a marvelous time that they will want to return again and again.
Key Responsibilities:
- Welcome and greet guests, making them feel comfortable and letting them know you're there to personally take care of them.
- Inform guests of specials and menu changes, making recommendations you genuinely feel they will enjoy.
- Take food and beverage orders from guests, enter orders in our point-of-sale system, and deliver food and beverages from the kitchen and bar in a timely manner.
- Perform side work at the start and end of each shift as required by your service station assignment.
- Maintain clean service areas and monitor guests' dining experience, ensuring they are satisfied with the food and service.
- Prepare final bills, present checks to guests, accept payments, process credit card charges or make change if applicable.
- Be ready and willing to assist fellow servers as situations arise and thank guests for their visit, inviting them to return.
Requirements:
- You must be able to communicate and understand the predominant language(s) of our guests.
- You should have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- You should be able to work in a standing position for long periods of time (up to 5 hours).
- You should be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
Benefits:
- A competitive salary of $35,000 - $45,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.
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