Dining Room Host/Hostess

2 days ago


Saginaw, Michigan, United States Rotolos Beach Pizza Management Full time
We are Rotolos Beach Pizza Management, a leading provider of fine dining experiences. Our team is dedicated to delivering unparalleled service, using our passion for hospitality to create lasting memories for our guests. As a Server, you will be part of this journey, bringing your unique perspective and skills to our team.

Estimated Salary: $19-$24 per hour

Job Description
We seek a highly motivated Server to join our team, someone who shares our commitment to exceptional service and guest satisfaction. In this role, you will be responsible for creating memorable experiences for our guests, ensuring their needs are met and exceeded. Your primary objective will be to provide personalized service, showcasing our menu and promoting our unique offerings.

Duties & Responsibilities:
  • Welcome and greet guests warmly, making them feel valued and appreciated.
  • Inform guests of specials and menu changes, highlighting the culinary expertise of our chefs.
  • Make recommendations based on your knowledge of our menu, showcasing your creativity and flair.
  • Answer questions about our food, beverages, and other restaurant functions and services, demonstrating your expertise and enthusiasm.
  • Take food and beverage orders from guests, entering them accurately into our point-of-sale system, ensuring seamless execution.
  • Deliver food and beverages from kitchen and bar to guests in a timely manner, presenting dishes with flair and finesse.
  • Perform side work at the start and end of each shift as required by service station assignment, maintaining a high level of organization and efficiency.
  • Maintain clean service areas, adhering to health and safety standards, and ensuring a welcoming atmosphere.
  • Monitor and observe guests' dining experience, addressing any concerns or issues promptly and courteously, resolving conflicts professionally.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable), concluding the dining experience with a positive note.
  • Be ready and willing to assist fellow servers as situations arise, supporting the smooth operation of the restaurant, and enhancing the overall guest experience.
  • Thank guests for their visit, inviting them to return and share their experience with others, fostering loyalty and advocacy.


Required Skills and Qualifications:
  • Excellent communication and interpersonal skills, enabling you to connect with our diverse guest base, and build strong relationships.
  • Familiarity with dining room and service procedures, allowing you to navigate our systems efficiently, and make informed decisions.
  • Basic math skills and ability to handle money, operating a point-of-sale system with accuracy and speed.
  • Ability to work in a standing position for long periods, up to 5 hours, without compromising your energy or attention to detail, maintaining a high level of productivity.
  • Safely lift and maneuver trays of food frequently weighing up to 20-25 pounds, demonstrating physical stamina and agility, and ensuring the safe transportation of food and beverages.


Benefits:

We offer competitive compensation, opportunities for growth and development, and a dynamic work environment that values teamwork and customer satisfaction, creating a positive and supportive culture.



Others:

This is an exciting opportunity to join a renowned restaurant management company, working alongside a talented team to deliver exceptional dining experiences, and contributing to the success of our business.



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