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Operations Manager

2 months ago

Midland, Michigan, United States THE KENAN ADVANTAGE GROUP Full time
Job Overview

Location
Midland, MI

Position Type
Operations Management

Compensation
$57,000 - $86,300.00 annually

Travel Requirements
Minimal

Work Schedule
Full-time, Monday to Friday, 8am - 5pm

Job Category
Management

Company Description

The Kenan Advantage Group is a leading provider of logistics and transportation services across North America, specializing in the delivery of energy products, specialty goods, and food items. Our commitment to teamwork and a supportive culture drives our success and fosters a sense of belonging among our employees.

Position Summary

The Operations Manager is responsible for overseeing operational activities, managing personnel, and ensuring customer satisfaction within a designated area. This role plays a crucial part in maintaining the efficiency and effectiveness of our operations.

Key Responsibilities
  • Develop and implement operational strategies for the assigned region.
  • Act as the primary contact for drivers regarding organizational policies, payroll, and benefits.
  • Create and manage driver schedules.
  • Recruit and onboard drivers and owner-operators.
  • Engage with clients to foster growth and strengthen relationships.
  • Address and resolve customer concerns.
  • Ensure adherence to safety protocols and company values.
  • Support and guide other managers in their roles.
  • Supervise, mentor, and evaluate team members.
Qualifications

  • Bachelor's degree in business or related field, or equivalent experience.
  • Experience in the transportation industry.
  • Strong interpersonal skills.
  • Effective verbal and written communication abilities.
Company Expectations

All employees are expected to:
  • Foster a positive work environment through effective communication and teamwork.
  • Provide constructive feedback to colleagues and external partners.
  • Contribute to delivering high-quality services to our customers.