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Casino Support Manager

2 months ago

White Sulphur Springs, Montana, United States Town Pump Full time

About the Role:

Town Pump is seeking a highly motivated and experienced Casino Assistant Manager to join our team. As a key member of our casino operations, you will be responsible for providing exceptional customer service, managing office procedures, and ensuring the smooth operation of our casino.

Key Responsibilities:

  • Customer Service: Handle customer inquiries and concerns in a professional and courteous manner, ensuring a positive experience for our guests.
  • Office Management: Oversee office procedures, including vendor invoicing, data entry, and shortage controls, ensuring accuracy and efficiency.
  • Leadership and Training: Set a positive example for colleagues, providing guidance and support to ensure excellent customer service and casino operations.
  • Administrative Tasks: Perform payroll, inventory management, scheduling, and other administrative duties as required.
  • Financial Management: Accurately complete casino paperwork, daily reports, and inventory adjustments, ensuring compliance with company standards and regulations.
  • Liquor Control: Maintain accurate pricing and inventory levels, prepare liquor orders, and conduct audits to ensure compliance with state regulations.
  • Financial Analysis: Balance 6-week analysis reports, maintain accurate sales and purchase records, and prepare bank deposits for manager approval.
  • Availability and Flexibility: Work nights, weekends, and holidays as required, and be available for contact in the absence of a manager.
  • Professional Development: Maintain a valid driver's license, complete required certifications, and participate in ongoing training and development opportunities.

About Town Pump:

Town Pump is a leading provider of hospitality services, committed to delivering exceptional experiences for our guests. We offer a range of benefits, including 401(K), health insurance, and education reimbursement, to support the growth and development of our team members.

Equal Employment Opportunity:

Town Pump is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.