Customer Experience Ambassador
7 days ago
About the Role: As a Guest Service Associate at European Wax Center Philadelphia University City, you will be the face of our brand, delivering exceptional customer experiences that drive loyalty and growth. We seek a highly motivated individual who can lead with care and integrity, is committed to delighting our guests, and has a passion for delivering outstanding service.
Key Responsibilities:
- Provide personalized service to ensure every guest feels valued and confident in their experience
- Manage productivity and sales to achieve sales goals and targets
- Prioritize guest satisfaction and resolve any issues promptly and professionally
- Collaborate with the team to maintain a clean and welcoming store environment
- Participate in ongoing training and development to enhance skills and knowledge
What We Offer:
- Competitive hourly rate and commission-based sales incentives
- Opportunities for career growth and advancement within the company
- Comprehensive training program to develop skills and expertise
- A fun and dynamic work environment with a team-oriented culture
- Discounts on services and retail products
Requirements:
- High school graduate or equivalent
- 1-3 years of experience in a customer-facing role, preferably in retail or call center environment
- Excellent communication and interpersonal skills
- Ability to work evenings and weekends, as needed
- Strong problem-solving and conflict resolution skills
About European Wax Center: European Wax Center is a leading beauty lifestyle brand franchise that offers a full suite of waxing services, as well as a proprietary line of beauty products. Our mission is to provide exceptional services and products that reveal beautiful skin, and we're committed to empowering our associates to be their best selves.
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