IT Operations Specialist

2 weeks ago

Fort Belvoir, United States ProSphere Tek, Inc. Full time
Job Title: IT Operations Analyst

ProSphere Tek, Inc. is seeking an IT Operations Analyst to join our team in a collaborative and innovative environment. As an IT Operations Analyst, you will be responsible for supporting the government Operations Manager for the IT group at a classified government facility.

Key Responsibilities:
  • Monitor environmental aspects of server rooms, including proper heating, cooling, ventilation, lighting, and space management, and coordinate with Facilities as needed.
  • Support hardware allocation planning and space management to ensure that all items entering the server rooms have an approved elevation drawing depicting their designated location.
  • Develop, maintain, and update detailed reports on used and available space in the closet and individual racks for future expansion planning.
  • Work closely with SMEs and the Logistics Specialist to ensure that all inventory movement, tracking, and equipment storage and excess artifacts are up-to-date and correct, and manage and maintain hand holder receipts as needed.
  • Develop and implement lifecycle management plans for all IT equipment.
  • Maintain configuration control documentation, including floor plans, patch panels, rack elevation diagrams, physical and logical network connectivity, and ensure that network cabling is planned, executed, documented, managed, and maintained in accordance with applicable security requirements.
  • Develop, implement, and maintain processes and workflows for the organization's IT operations, including coordinating all operations support processes and procedures directly with the appropriate SMEs to maintain accurate documentation, standard operating procedures, and drawings for customers.
  • Work with SMEs to identify and create inventory lists of core IT Operations documentation and SOPs, authors, dates, and directory/file locations, and update, maintain, and manage the list.
  • Maintain and track hardware and software warranties.
  • Support the Government COMSEC Custodian for IT/IS support, including providing two-person control and serving as an alternate POC for COMSEC between government facilities.
  • Coordinate with IT Logistics and other requisite technicians for equipment disposal, and update TSP, drawings, and other related documentation to reflect equipment disposal.
Requirements:
  • U.S. Citizenship
  • Active TS/SCI Security Clearance
  • 4+ years' experience in the Information Technology field
  • BA or BS degree in Information Technology or similar discipline
  • Outgoing team player and self-motivated individual with excellent communication skills, ability to interact with all users, and work closely with other technical staff or independently
  • Demonstrated ability to multi-task effectively under pressure, with the ability to frequently re-assess priorities for multiple tasks or projects
  • Strong time management and resource management capabilities
Company Benefits:

ProSphere Tek, Inc. offers full-time, benefits-eligible employees a competitive total compensation package, including paid leave, and options for employer-sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company-sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment:

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.

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