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Client Support Specialist

2 months ago

Fort Lauderdale, Florida, United States The Hartford Full time
Position Overview

The role of a Claims Assistance Representative involves managing claims in accordance with established best practices while delivering outstanding customer support.

Key Responsibilities
  • Process claims efficiently and accurately, adhering to industry standards.
  • Encourage the use of digital self-service options to enhance customer experience.
  • Employ various software applications to meticulously record claim details.
Customer Focus

Providing exceptional service is at the heart of this position. You will be expected to engage with clients effectively, ensuring their needs are met and their concerns are addressed promptly.

Qualifications

Successful candidates will demonstrate strong communication skills and a commitment to client satisfaction, along with the ability to navigate multiple computer systems seamlessly.