ServiceNow Platform Administrator

4 days ago


Falls Church, Virginia, United States BCMC Full time
About the Role

We are seeking a highly skilled ServiceNow Platform Administrator to join our team at Business Computers Management Consulting Group, LLC (BCMC). As an IT Infrastructure Specialist, you will be responsible for providing top-notch service management and support to our clients.

Estimated Salary: $120,000 - $150,000 per annum

Job Description

The ideal candidate will have a strong background in ServiceNow systems administration and support, with experience in upgrading systems, software migrations, and resolving help desk tickets. You will be responsible for configuring mid-servers, deploying update sets, and synchronizing changes between multiple ServiceNow instances.

  • You will provide routine maintenance, including performance monitoring and error identification/remediation.
  • You will manage instance security, user/group access/access control lists.
  • You will resolve help desk/support tickets for reported incidents or defects.

You will work closely with our team to ensure that all tasks are completed efficiently and effectively, adhering to internal standards, policies, and procedures.

Requirements

To be successful in this role, you will need:

  • U.S. Citizenship
  • Demonstrated experience with upgrading systems, software migrations, and resolving help desk tickets
  • Experience configuring mid-servers
  • Strong experience deploying in an Agile Environment
About Us

BCMC is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits

As a valued member of our team, you can expect:

  • Extremely competitive salary
  • 95% employer-paid medical, dental, & vision coverages
  • 100% employer-paid life, STD & LTD disability coverages
  • 401k with company match and profit sharing
  • Flexible Spending Account (FSA) for dependent & health care
  • 11 standard holidays & 3 weeks of annual leave


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