Bilingual Spanish Roadside Assistance Representative

2 days ago


Northvale, New Jersey, United States Percepta Full time
Job Title: Bilingual Spanish Roadside Assistance Representative

We are seeking a highly skilled and customer-focused Bilingual Spanish Roadside Assistance Representative to join our team at Percepta. As a key member of our customer support team, you will be responsible for providing world-class service to our customers, resolving issues, and ensuring their satisfaction.

Key Responsibilities:
  • Coordinate towing and roadside services for customers
  • Provide exceptional customer support through various communication channels
  • Answer questions and resolve issues related to Volvo Car products and services
  • Escalate complex issues to senior team members
  • Document and track customer interactions in our proprietary software
Requirements:
  • Bilingual in Spanish and English
  • 1-3 years of relevant work experience
  • High school diploma or equivalent required, college degree a plus
What We Offer:
  • Competitive hourly rate of $23.00 per hour
  • Health, dental, vision, and life insurance
  • Flexible spending account and health savings account
  • 401(k) with company match
  • Vacation and sick time, plus paid holidays
  • Tuition reimbursement
  • Employee assistance program
  • Employee discount program
  • Training and development programs
About Percepta:

Percepta is a global contact center company that delivers exceptional customer experiences to our clients. Our values are centered around a culture of service, teamwork, respect, proactivity, career growth, and diversity. We offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth and development.



  • Northvale, New Jersey, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and bilingual Spanish customer support representative to join our team at Percepta. As a Volvo Roadside Assistance customer support specialist, you will be responsible for providing world-class customer service to our clients, resolving customer complaints, and addressing questions regarding their vehicle.Key...


  • Northvale, New Jersey, United States Percepta Full time

    Job OverviewBilingual Spanish Customer Support Agent – Volvo Roadside AssistanceJoin our team as a Bilingual Spanish Customer Support Agent, where you will play a vital role in delivering exceptional service to our customers. This position offers comprehensive training and all necessary equipment to ensure your success.Compensation and BenefitsEnjoy a...


  • Northvale, New Jersey, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Spanish Customer Support Representative to join our team at Percepta. As a key member of our customer service team, you will be responsible for providing world-class support to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesCoordinate...


  • Northvale, New Jersey, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Spanish Customer Support Representative to join our team at Percepta. As a key member of our customer service team, you will be responsible for providing world-class support to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesCoordinate...


  • Northvale, New Jersey, United States Percepta Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Percepta. As a Customer Service Representative, you will be responsible for providing world-class customer service to our clients, resolving customer complaints, and addressing questions regarding their vehicle.Key ResponsibilitiesCoordinate...


  • Northvale, New Jersey, United States Volt Full time

    Exciting Opportunity with Volt Volt is actively seeking a Bilingual Customer Service Representative. In this role, you will: Deliver timely and effective responses to customer inquiries while upholding a positive, empathetic, and professional demeanor.Engage with customers through multiple communication channels to address and resolve their concerns.Handle...


  • Northvale, New Jersey, United States Jewish Home at Rockleigh Full time

    Job SummaryWe are seeking a highly skilled Clinical Nurse Specialist to join our team at Jewish Home at Rockleigh as an MDS Coordinator. In this role, you will be responsible for coordinating the development and completion of resident assessments, ensuring accuracy and compliance with regulations.Key ResponsibilitiesConduct and coordinate the development and...


  • Northvale, United States Percepta Full time

    Job DescriptionJob DescriptionRequisition Title: Bilingual Spanish Volvo Roadside Rep  (03Y2C)US-NJ-RockleighDescription Bilingual Spanish Customer Support Representative – Volvo Roadside AssistanceTraining – Full paid training and equipment providedTotal hourly pay rate of $23. 00 per hour plus fantastic company benefitsFull-time, Permanent (40 hours...


  • Northvale, United States Percepta Full time

    Job DescriptionJob DescriptionRequisition Title: Bilingual Spanish Volvo Roadside Rep  (03Z3G)US-NJ-RockleighDescription Bilingual Spanish Customer Support Representative – Volvo Roadside AssistanceTraining – Full paid training and equipment providedTotal hourly pay rate of $23.00 per hour plus fantastic company benefitsFull-time, Permanent (40 hours...


  • Northvale, United States Percepta Full time

    Description Bilingual Spanish Customer Support Representative – Volvo Roadside Assistance Training – Full paid training and equipment provided Total hourly pay rate of $23.00 per hour plus fantastic company benefits Full-time, Permanent (40 hours a week) At Percepta, we bring first-class service across each market we support. As a Bilingual Spanish...

  • HR Coordinator

    2 days ago


    Northvale, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH Is Looking for a Light HR Administrative AssistantTemp to PermOn SiteUp to $23 and hourBilingual Spanish is a plusKey Responsibilities:Support onboarding and offboarding process ensuring a smooth transition for employeesCoordinating and scheduling warehouse group orientationsFiling and maintaining accurate up to date...

  • Flavorist

    4 months ago


    Northvale, United States Takasago International Corporation U S A Full time

    Job DescriptionJob DescriptionJob Summary: Accountable to Sr. Flavorist/ Director of Flavor Creation for creating finished flavors using basic natural and/or synthetic flavor raw materials in response to customer requests and market trends.Essential Job Functions:Evaluates new raw materials and assists QC in organoleptic evaluation of manufactured flavor...