Customer Service Representative
4 weeks ago
As a Customer Service Representative at Sam's Club, you will play a vital role in shaping the shopping experience for our members. Your primary responsibility will be to ensure that our members receive exceptional service, from the moment they enter our store to the time they leave. This includes assisting with purchases, ensuring products are selected and packaged according to company policies, and maintaining the safety of our facility.
Key Responsibilities
* Assist members with their purchases and ensure they have a positive shopping experience
* Ensure products are selected and packaged according to company policies and procedures
* Maintain the safety of our facility by conducting safety sweeps and reporting any hazards to management
* Assist with payments and transactions, including operating cash registers and utilizing mobile retail applications
What We Offer
* Competitive pay and performance-based bonus awards
* Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase options
* Paid time off benefits, including PTO, parental leave, and bereavement leave
Requirements
* 1+ year of customer service experience, preferably in a retail environment
* Ability to work in a fast-paced environment and provide exceptional service to members
* Strong communication and problem-solving skills
* Ability to lift up to 25 pounds and stand for long periods of time
Why Join Our Team?
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our members and be part of a dynamic team that is dedicated to excellence.
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