Healthcare Operations Manager
4 weeks ago
Job Summary
At Transformation Healthcare, we are seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will be responsible for managing client referrals, scheduling, and overseeing all aspects of a client's healthcare.
Key Responsibilities
- Manage day-to-day office and field operations to ensure quality service.
- Handle client intakes, referrals, and scheduling, including after-hours and emergency calls.
- Conduct in-home evaluations, caregiver introductions, and supervise client services.
- Match caregivers with clients based on qualifications and availability.
- Supervise and coach caregivers, perform performance appraisals, and manage call-outs by arranging shift coverage.
- Maintain accurate visit records and respond to client and staff inquiries.
- Stay updated with new technology, including software programs.
- Uphold and promote all company policies and procedures.
Requirements
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
- Basic computer skills and knowledge of software programs.
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