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Associate Director, Media Business Operations Specialist

2 months ago

Chicago Illinois, United States Publicis Groupe Full time
About the Role

We are seeking a highly skilled and experienced Associate Director to join our Media Business Operations team at Publicis Groupe. As a key member of our team, you will be responsible for the management and oversight of Media Business Operations initiatives for a specific client(s) as well as the Media Business Operations team.

Key Responsibilities
  • Manage and oversee Media Business Operations initiatives for a specific client(s) and the Media Business Operations team.
  • Collaborate with agency teams and external partners to analyze financial inconsistencies and operational trends across a diverse client portfolio.
  • Refine and develop processes to improve operational excellence and talent career growth.
  • Delegate work and prioritize tasks amongst the Media Business Operations teams.
  • Grow a strong Media Business Operations team.
  • Monitor client(s) financial health, agency systems evaluation, audit compliance, process architecture, legal contract support, and agency growth initiatives.
  • Report to the Media Business Operations Vice President / Director.
Day-to-Day Responsibilities
  • Responsible for media financials across assigned client portfolio and teams.
  • Key stakeholder in buying tool evaluations, process rollouts, user subscriptions, and tool integrations.
  • Promote innovative solutions with vendors to satisfy the needs of the agency and our clients.
  • Act as a legal liaison to review, negotiate, and manage agency contracts from a business and compliance standpoint.
  • Effectively communicate operational challenges and financial inconsistencies to management and bring well-thought-out solutions to the table.
  • Work with multi-level media teams, finance, accounts payable, legal, and leadership to ensure a seamless integration of work.
  • Evaluate, assess, and recommend the most effective financial and operational solutions to satisfy clients' objectives.
  • Maintain a clear and reasonable vision of 'next steps' and the 'big picture' during meetings or when the parameters of a project change.
  • Meet regularly with Media Business Operations leads to evaluate task execution and provide ongoing feedback to improve efficiency.
  • Enforce adherence to internal audit controls and participate in external audits.
  • Build client, vendor, and interdepartmental respect and be recognized as a leader on their business.
  • Mentor, motivate, and serve as an escalation point for the Media Business Operations team.
  • Aid in completing monthly staffing analysis reports, monitor burn rates, and advise on resource allocations.