Patient Relations Specialist

2 days ago


Sioux Falls, South Dakota, United States Dakota Performance Solutions Full time
Job Overview

We are seeking a highly skilled and compassionate Patient Relations Specialist to join our team at Dakota Performance Solutions. As a key member of our customer service team, you will be responsible for providing exceptional patient care and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:

  • Provide patient education on explanation of benefits and provide patient documentation
  • Collect and process patient payments, including co-payments, pre-payments, and payments on account balances
  • Work through insurance queues to address and resolve issues, including denied insurance claims and maintenance of the patient system
  • Collaborate with patients to initiate and complete patient financial assistance
  • Enter and verify charges, and evaluate accounts as needed

Requirements:

  • High school diploma or equivalent preferred
  • Post-secondary education helpful
  • One year of work experience, preferably in a medical office setting
  • Medical terminology helpful; customer service skills essential

What We Offer:

  • Competitive hourly rate: $15.00 - $17.00 per hour
  • Benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance
  • Hybrid remote work arrangement, with the possibility of working from home after 60-90 days of on-site training
  • Opportunities for professional growth and development, including access to AWS certifications

Company Culture:

We are a dynamic and supportive team that values our employees and strives to create a positive work environment. We offer a relaxed and casual atmosphere, with opportunities for work-life balance and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

How to Apply:

If you are interested in joining our team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



  • Sioux Falls, South Dakota, United States Dakota Performance Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Relations Specialist to join our team at Dakota Performance Solutions. As a Patient Relations Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Establish and maintain positive relationships with patients and their familiesProvide...


  • Sioux Falls, South Dakota, United States Dakota Performance Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Relations Specialist to join our team at Dakota Performance Solutions. As a Patient Relations Specialist, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring accurate and timely billing and financial services.Key ResponsibilitiesProvide...


  • Sioux Falls, South Dakota, United States Dakota Performance Solutions Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Relations Specialist to join our team at Dakota Performance Solutions. As a Patient Relations Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesEstablish and maintain positive relationships with patients,...


  • Sioux Falls, South Dakota, United States Monument Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist I to join our team at Monument Health. As a Patient Access Specialist I, you will play a critical role in ensuring the smooth operation of our front-end patient access and registration functions. Your primary responsibility will be to provide exceptional patient-focused care, ensuring that...


  • Sioux Falls, South Dakota, United States Stifel Full time

    Position OverviewAt Stifel, we are dedicated to delivering exceptional service and guidance to our clients, assisting them in realizing their long-term financial aspirations. Are you a detail-oriented individual with a knack for organization and multitasking? We are expanding our administrative team and seeking a candidate with robust administrative and...


  • Sioux Falls, South Dakota, United States LifeScape Full time

    Job SummaryWe are seeking a highly organized and customer-focused Patient Access Specialist to join our team at LifeScape. As a Patient Access Specialist, you will serve as the primary contact for patients requesting services at our Outpatient Rehabilitation - Rise Custom Solutions location.Key ResponsibilitiesRespond to telephone requests for services and...


  • Sioux Falls, South Dakota, United States Next Move Healthcare Full time

    Job Title: House Supervisor/Patient Flow SpecialistAt Next Move Healthcare, we are seeking a highly skilled and experienced House Supervisor/Patient Flow Specialist to join our team. As a key member of our hospital's leadership team, you will play a critical role in ensuring the smooth operation of our hospital and providing exceptional patient care.Key...


  • Sioux Falls, South Dakota, United States Avera Full time

    {"title":"Patient Support Technician Role Overview","content":"Avera is seeking a Patient Support Technician to join our team. As a Patient Support Technician, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Transport patients and equipment safely and efficientlyProvide supportive 1:1 care for patients...


  • Sioux Falls, South Dakota, United States Great Falls Clinic Hospital Full time

    Job Title: Diagnostic Imaging Specialist Job Summary: We are seeking a skilled Diagnostic Imaging Specialist to join our team at Great Falls Clinic Hospital. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining imaging equipment, preparing patients for exams, and producing high-quality images for diagnostic...


  • Sioux Falls, South Dakota, United States Avera Full time

    Award-Winning Healthcare OpportunityAvera is proud to be named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers, and Level 10 Most Wired Health Care Organization by CHIME.Culture and ValuesAt Avera, we value teamwork, compassion, and the goal of Moving Health Forward for our patients and employees. We strive to...


  • Sioux Falls, South Dakota, United States Trinity Health Full time

    Job Summary:We are seeking a skilled Clinical Documentation Specialist to join our team at MercyOne Siouxland Medical Center. As a Clinical Documentation Specialist, you will play a critical role in ensuring the accuracy and integrity of patient medical records. Your expertise will help us maintain high-quality documentation, which is essential for providing...

  • Intake Specialist

    4 weeks ago


    Sioux Falls, South Dakota, United States Avera Full time

    About the RoleAvera is seeking a skilled Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in managing patient access to our services.Key ResponsibilitiesGather and verify patient information, including clinical, demographic, and insurance/payment details.Identify patients who require urgent intervention and...


  • Sioux Falls, South Dakota, United States UnityPoint Health Full time

    Job Title: Medical Laboratory SpecialistUnityPoint Health is seeking a Medical Laboratory Specialist to join our team. As a Medical Laboratory Specialist, you will be responsible for performing laboratory tests and procedures, analyzing results, and providing accurate diagnoses to healthcare providers.Responsibilities:Perform laboratory tests and procedures,...


  • Sioux Falls, South Dakota, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistWe are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for operating MRI equipment and providing high-quality imaging services to patients.Job Summary:Operate MRI equipment to produce high-quality images of the...

  • Cardiology Specialist

    1 month ago


    Sioux Falls, South Dakota, United States Born & Bicknell, Inc. Full time

    Job Opportunity at Born & Bicknell, Inc.We are seeking a highly skilled Cardiology Specialist to join our team at Born & Bicknell, Inc.About the Role:As a Cardiology Specialist, you will be responsible for providing high-quality patient care and contributing to the development of our cardiovascular services.You will work closely with our team of healthcare...


  • Sioux Falls, South Dakota, United States UnityPoint Health Full time

    Job Title: Medical Laboratory SpecialistUnityPoint Health is seeking a Medical Laboratory Specialist to join our team. As a Medical Laboratory Specialist, you will be responsible for performing laboratory tests and procedures to aid in the diagnosis and treatment of patients.Responsibilities:Perform laboratory tests and procedures to aid in the diagnosis and...


  • Sioux Falls, South Dakota, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistWe are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for operating sonographic scanners to create images of patients' internal organs.Job Summary:Operate sonographic scanners to create images of patients' internal...

  • Medical Assistant

    1 day ago


    Sioux Falls, South Dakota, United States Avera Full time

    Job SummaryAs a Medical Assistant at Avera, you will play a vital role in providing high-quality patient care in a clinic setting. You will work collaboratively with nurses and other professionals to create a positive impact on patients' lives.Key ResponsibilitiesAssist in the care of patients, providing support and guidance as needed.Develop long-term...


  • Sioux Falls, South Dakota, United States Avera Health Full time

    Job SummaryAvera Health is seeking a highly skilled Insurance Specialist to join our team. As an Insurance Specialist, you will play a critical role in ensuring that insurance eligibility, benefit verification, and authorization processes are completed in a timely manner to prevent denials or penalties.Key ResponsibilitiesVerify insurance eligibility and...


  • Sioux Falls, South Dakota, United States Envive Chiropractic Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our dynamic team at Envive Chiropractic. As a Patient Support Specialist, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesProvide outstanding patient service and supportAssist with administrative tasks and dutiesCollaborate with...