Patient Services Coordinator

15 hours ago


Goleta, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Sutter Health. As the first point of contact for patients entering our medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet and check-in patients, verifying information and scheduling appointments as needed.
  • Update Electronic Health Records (EHR) and facilitate intake procedures, including completion of healthcare and insurance forms and collection of payments for services.
  • Build confidence and cooperation from patients, their families, and other healthcare providers through competent job performance and effective communication.
  • Adhere to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care.
Requirements
  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • HS Diploma or equivalent education/experience.
  • 1 year of recent relevant experience.
Preferred Qualifications
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Working Conditions

This is a full-time position with a regular schedule, working 36 hours per week. The pay range for this role is $23.80 to $33.32 per hour.

Sutter Health is an equal opportunity employer and offers a comprehensive benefits package to eligible employees.



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