Hospitality Service Leader

1 week ago


Murfreesboro, Tennessee, United States Gecko Hospitality Full time
Job Description

Position Title: Hospitality Service Leader

Overview: This is an exciting opportunity for a dedicated hospitality professional who excels in guest interaction and service excellence. Our establishment is renowned for its exceptional culinary offerings, outstanding service, and a vibrant atmosphere. We prioritize our team members' well-being, believing that a happy workforce leads to memorable guest experiences.

About Us: With over two decades in the industry, we have established a reputation for fostering a family-oriented environment, where community involvement is key. Our team actively participates in local initiatives, supporting charities and schools, reinforcing our commitment to the communities we serve.

Role Summary: The Hospitality Service Leader will be responsible for enhancing guest satisfaction through proactive engagement and ensuring seamless front-of-house operations. This role involves collaborating closely with the kitchen team to maintain service standards and operational efficiency.

Key Responsibilities:

  • Deliver exceptional service by engaging with guests and ensuring their needs are met.
  • Oversee front-of-house operations, focusing on service quality and guest experience.
  • Mentor and develop team members, fostering a culture of growth and advancement.
  • Work alongside management to align front and back-of-house operations.

Benefits:

  • Competitive Compensation Package
  • Comprehensive Medical, Dental, and Vision Coverage
  • Retirement Savings Plan (401K)
  • Disability and Life Insurance Options
  • Paid Time Off
  • Stock Incentive Opportunities
  • Professional Growth and Development

Qualifications:

  • Proven track record in a similar role within a high-volume dining environment.
  • Strong guest service orientation with integrity and honesty.
  • Solid understanding of restaurant financials and P&L management.
  • Passion for mentoring and developing team members.
  • A minimum of three years of experience in a leadership role in the hospitality sector.


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